K&L Roofing
Steven & Amanda Sullivan, Owners Maryville, Tennessee
Using Thryv since 2021.
Business Problems
When Steven and Amanda Sullivan started K&L Roofing in 2021, Steven handled everything — from estimates to job scheduling — on his own. But as the business grew, so did the chaos.
They began facing common growing pains: missed appointments, disorganized scheduling, and a customer experience that didn’t reflect the level of service they wanted to provide.
With nine team members and subcontractors out in the field, it became clear they needed a better way to stay on top of it all — and scale with confidence.
That’s when they turned to Thryv.