Your custom analysis of how appears online
When a 1-star rating improvement can lead to a 5-9% increase in revenue, every star counts.1
YOUR REPUTATION SCORE
Reputation Matters. 86% of consumers read local business reviews.
You can fix it. Thryv helps you monitor what customers are saying the second new reviews are posted.
Volume Matters. Consumers want to see at least 10 reviews before they'll trust a business.
You can fix it. Generate new reviews with every interaction using marketing automation and payment communications from Thryv.
Recency Matters. 44% of people trust recent reviews more than older reviews.
You can fix it. Happy customers leave reviews when asked. Use pre-built templates inside Thryv to request reviews at the perfect time.
Quality Matters. 94% of consumers say an online review convinced them to avoid a business.
You can fix it. It's not just what they're saying, it's how they're saying it. Respond within 1 business day to show you care.
Sentiment matters. 74% of consumers say positive reviews make them trust a local business more.
You can fix it. Compare your business to competitors you choose to see how you rank online.
Online listings give consumers and search engines confidence in your business.
Top local businesses appear on at least 60 online listings sites.
Listings errors cost you business. When your info is wrong or missing, consumers search elsewhere.
1https://www.upamile.com/blog/five-star-rating-boost-revenue/
2https://www.brightlocal.com/research/local-consumer-review-survey/
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