Quick, picture this: a potential customer is interested in your product or service. They reach out on Facebook, send an email, leave a voicemail after hours and even shoot you a text. But, if you’re juggling multiple platforms, some of these valuable messages might slip through the cracks. It’s like having a store open with the lights off; you’re missing out on potential sales.
Let’s face it – your customers communicate in various ways, and missing a sale because you’re not checking the right channels is not an option. Rapid responses not only prevent missed opportunities, but they also immediately engage customers, significantly boosting the likelihood of repeat business.
Now, imagine if you had a way to centralize all those messages into one inbox that combines email, DM, webchat, text, phone and video into one single, linear conversation for every contact. Enter Thryv Command CenterⓇ, your cure-all for customer communication.
Introducing Thryv Command Center
Thryv Command Center is your solution to the communication chaos. It centralizes and merges all your messages into one inbox—into one simple conversation thread.
Multichannel Messaging Magic
Thryv Command Center is more than just a messaging app; and with instant access to entire communication histories, referencing past conversations is a breeze.
In our introductory scenario, a potential customer starts a conversation on Facebook, transitions to email and then leaves a voicemail after hours. Now with Thryv Command Center, you can read the voicemail transcript like a text, ensuring you never miss a beat.
Promptly respond with confidence via text, call or email the next morning, sealing the deal seamlessly. The best part? You didn’t leave the app once.
And here’s the kicker: Thryv Command Center is completely free to use. Yes, you read that right – try it now!
Curing Communication Chaos in the Real World
Running a small business is no joke; just ask Kellyn Legath, founder of Daydreamer Coaching.
When it comes to responding to messages, she knows not every customer is willing to pick up the phone to call, “In our digitally savvy world, text, DMs and chat messages reign supreme.”
And responding to customers is key, especially when booking a service.
“But the reality is, when people are looking to invest in a service — whether it’s self-development or adding an addition to your house — they want to get information directly from the source.”
This is why Legath chose Thryv Command Center, which allows her to connect with customers and close the deal, all distraction-free. Read on to learn more about her experience with Thryv Command Center.
But Wait, There’s More …
But that’s just the beginning. Consolidating your business communication is the first step toward running your business smoothly. With Thryv Business Center and Thryv Marketing Center, you can efficiently manage and market your business – all through a single sign-on – saving you up to 20 hours a week!